Bedford alterations business completes 100,000th customer transaction

The Zip Yard Bedford, which has been situated on the city’s High Street since 2013, has completed its 100,000^th customer transaction.

A staple on the high street, The Zip Yard is owned and run by Graeme Mulheron, who has lived in the area for over 30 years and employs a total of 10 staff, all of whom are local to Bedford. Over the years, the store has grown in popularity, and now has over 30,000 customers.

The lucky 100,000^th customer was Stuart Green, who has used The Zip Yard services in the past and was delighted to have helped them reach the milestone. He was treated to a bottle of champagne and a voucher for a meal worth £100.00 to use at local Italian restaurant, Mamma Concetta.

Commenting on the milestone, Graeme said: “Hitting the 100,000^th customer transaction in the first month of 2022 really feels like something to celebrate and recognise – perhaps in part because the last couple of years have been tough for high street businesses such as ourselves. It has been difficult to see some of our neighbouring local businesses, many of whom have been around for even longer than us, close due to the pandemic.

“I’ve always seen part of our responsibility as a local business to support the local community, and we will continue to support local initiatives, as well as sponsoring local clubs such Bedford Town FC U12 Football Team.

“We have an incredible, loyal customer base at The Zip Yard, and thankfully as soon as our doors reopened, we welcomed them back. For almost nine years, my team and I have prided ourselves on delivering exceptional customer service, both in terms of the quality of work we deliver but also the strong emphasis we put behind ensuring that all customers receive a positive experience in-store.

“It’s a pleasure that so many people in Bedford and the surrounding areas trust us to alter, repair and restyle their clothing and soft furnishings. Business is picking back up, and it’s a joy to see so many people dropping in for anything from zip repairs and the lengthening and shortening of garments, through to bringing in fabric for us to work our magic and create them a new set of curtains or cushion covers.

“This year we’re investing in new equipment to better our ‘made to measure’ curtains offering and continuing to ensure our customers receive only the very best service.”

Those wishing to get in touch with The Zip Yard can visit the store at 76 High Street, Bedford, MK40 1NN, call 01234 217 771 or email info@bedford.thezipyard.co.uk