The travel industry has been particularly impacted by the ongoing coronavirus pandemic, but despite the continuing challenges, one local travel agency recently has had cause to celebrate.
Independent, family-owned travel agency Select Travel Holidays have been shortlisted as one of the top 50 travel agencies in the UK and Ireland as part of the Travel Trade Gazette’s (TTG) Top 50 2021.
They are in the shortlist for the top five in the East of England region, and will find out on March 19 2021 whether they made finalists.
The TTG Top 50 is a prestigious honour in the travel industry; even to make it into the shortlist is an achievement in its own right, as the shortlist was decided by a wide panel of agent-facing suppliers, including tour operators and cruise lines, with a focus on travel agencies’ expertise and service, with particular consideration given to the challenges faced by the industry in 2020.
Now in its sixth year, the TTG Top 50 sees thousands of travel agencies put themselves forward in the hopes of being recognised, but it’s not the first time for Select Travel Holidays, as they were finalists in 2018, making the official Top 50.
Owner Rachel Wright said:“We always strive to deliver the best possible service for our clients – to me, without our clients, we’d be nothing, and they deserve the very best, so we always aim to make their holiday experience as perfect as possible, right from the moment they contact us to make an enquiry.
“I’ve been working in travel for well over 40 years, my entire adult life, and like many of my team, I’ve lived through all sorts of crises which have affected the travel industry, from wars, terrorism, to ash clouds and other natural disasters, but we have never seen anything quite like Covid.
“It’s been the most challenging of experiences for all of us, but the determination to continue doing our very best for our customers has got us through, and their support and appreciation has meant the world to us, it’s even brought tears of happiness!
“Although our clients’ appreciation and satisfaction with our work is the ultimate reward for us, it’s still nice to be recognised within the industry, and such an honour.”
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